Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.
But when it comes to repairs, some things stay the same. The following tips should help you along the way:
Do your homework before taking your vehicle in for repairs or service.
- Read the owner's manual to learn about the vehicle's systems and components.
- Follow the recommended service schedules.
- Keep a log of all repairs and service.
When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.
Use all of your senses to inspect your car frequently. Check for:
- Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
- Changes in acceleration, engine performance, gas mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in handling, braking, steering, vibrations.
- Note when the problem occurs.
- Is it constant or periodic?
- When the vehicle is cold or after the engine has warmed up?
- At all speeds? Only under acceleration? During braking? When shifting?
- When did the problem first start?
Once you are at our location, communicate your findings.
- Be prepared to describe the symptoms.
- Carry a written list of the symptoms that you can give us.
- Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.
Stay involved. . . Ask questions.
- Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
- Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
- Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
- Leave a telephone number where you can be called.
Discover More About Appointments and Repair Services At Crabapple Automotive in Alpharetta
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Auto Repair Near Holly Springs
what our customers say
I used to live in this area and when I returned to buy a car I was happy to see this shop was still around. They did a pre-sale inspection for me, and were able to work me into their busy day. The cost was $139, and would include up to 3 cars to be inspected. To compare, the Toyota dealer was $160 per car and it's only a visual inspection. This was a great relief to know I could look at multiple cars without paying for each one. They did a thorough inspection and talked me through the whole thing. I was super impressed with their knowledge and dedication to doing a good job. I would trust them with other needs for my vehicle.
Do you remember when mechanics were the good guys? Truly loyal to their craft of automotive wizardry? When was the last time a "service writer" smiled (without deviously licking their chops), and made sustained eye contact with you when entering the facility? In movies they are helpful, honest, and dependable. Although in real life most interactions with the auto repair industry leave one with a sense of wonder, doubt, and the ever present, possible easy deception.... Have you ever encountered a mechanic or shop that told you what you need to do, what you should do and what you should save for? I know it's an easy concept, just think about it for a second..... Automotive enthusiasts aka repair technicians/mechanics know that your vehicle is an investment, not just a transportation device. In transportation safety is always paramount, so why not trust in people who see every vehicle as an extension of the customer (it is your baby after all) and treat it more like a doctor would a patient? With doctors, you make an appointment you walk in, they ask questions, and charge you $150 dollars. Then send you off to the next place for some testing, but you trust them because they have a large building, spotless uniforms and clean floors (dealerships). Why not take your baby/ investment to an automotive Dr. and shamen, who has the equivalent education of an 3 automotive PHD's (owner/ lead tech has ~40 years of successful businesses)! Long story short... I, myself am a mechanic and frequently take my children/ cars to his shop for all repairs. There is no greater remark possible in the auto repair industry than a referral!!! I guess this is mine. Thanks Grey! And remember, diagnostic fees are expected in all industries! You are paying for Dr's visit after all!